Notice to Physicians

Physicians:

If you recognize or have any reason to believe that a Patient, relative, or close friend or Companion of a Patient is deaf or hard-of –hearing, you should advise the person that appropriate auxiliary aids and services, such as sign language and oral interpreters, TTY’s, note takers, written materials, assistive listening devices, telephones compatible with hearing aids, will be provided free of charge. If you are the responsible health care provider, you should ensure that such aids and services are provided when appropriate. All other personnel should direct that person to receive assistance by calling 516-7000, and they will be directed to the Administrative Supervisors at each facility.

To assure effective communication occurs for your patients, we request that your staff members notify Methodist Le Bonheur Healthcare of deaf and hard-of-hearing Patient and Companions as soon as they schedule Patients for admissions, tests, surgical procedures or other health care services at the hospitals.